Voice Logging System

When customers hear themselves agreeing to a product sale, they can relax, knowing that they were not tricked or duped by a sales agent or services rep. This points to one of the great benefits of using a voice chronicle. Even if a regulatory body doesn't require your company to provide a "witness" to agreements, it's a good idea, and many businesses do it. It only takes one extended period of customer dissatisfaction and haggling, a scenario that can involve attorneys' fees and more, to see how much better the situation might have been if only you'd had a record of the customer's voice.

This is a voice logging system that eliminates human error. No slurred speech or incorrect entries means your customer won't have any reason to further dispute a transaction after playback. The automated nature of our system eliminates variables and creates a clean, straightforward witness that virtually eliminates time spent clearing up customer issues. It's well worth the cost of the Verbatim TPV service, and then some.

Digital Voice Log: Perfectly Clear

Digital recording on compact disc, technology that's been in active use since 1990, provides both crystal clear sound quality and space-sensitive storage capabilities. Further technology allows digital information to be transmitted electronically and this means playback options are convenient, wherever you have access to a computer or telephone. The beauty of voice log storage with Verbatim TPV is tied in with this clarity and simplicity.

What else can you expect?

• Our voice logging system can be changed within 48 hours to accommodate sales flights or a new product mix.
• Immediate review: Recordings can be checked for quality and content right away.
• The system records all voice logging activity and accurately reports through email.
• The digital medium allows for highly flexible storage and transmission.